About Us
Welcome to Serendib Consulting, where innovation meets purpose in delivering exceptional Salesforce solutions. At the heart of our name is the word “Serendib”, an ancient Persian name for Sri Lanka. The name is not only a nod to the founder’s Sri Lankan heritage but also to the concept of “serendipity”—the happy or fortunate discovery of something unexpected while searching for something else.
This idea of discovery and opportunity is what drives us. “Serendib Consulting” represents the powerful synergy between Serendib and Salesforce Consulting, embodying our mission to empower businesses to uncover meaningful insights, make smarter decisions, and unlock their full potential with the help of Salesforce technology.
Our Mission
“To empower organizations by delivering innovative Salesforce solutions that drive business success through expert consulting and implementation services.”
Our Vision
“To revolutionize the way businesses make decisions by offering insightful, data-driven Salesforce solutions that unlock their data’s potential, resulting in smarter strategies and improved performance.”
Our Values
At Serendib Consulting, we are guided by core values that shape our culture, inform our decisions, and drive our success:
- Customer Success
Commitment to our clients: We prioritize our clients’ needs by delivering tailored Salesforce solutions that drive measurable results and long-term success.
- Integrity
Honesty and transparency: We conduct every interaction with the highest ethical standards, fostering trust and reliability with our clients and team members.
- Innovation
Embracing change: We deliver cutting-edge, forward-thinking solutions by fostering creativity and leveraging the latest Salesforce advancements.
- Collaboration
Teamwork and partnership: We believe in the power of collaboration—both within our team and with our clients—to achieve shared goals and deliver successful outcomes.
- Excellence
Pursuit of quality: From project delivery to customer service, we strive for excellence, exceeding expectations, and delivering exceptional value.
- Learning and Growth
Continuous development: We invest in our team’s professional growth, staying ahead in the ever-evolving Salesforce landscape and encouraging knowledge sharing.
- Diversity and Inclusion
Embracing differences: We celebrate diverse perspectives and backgrounds, fostering an inclusive environment where everyone feels empowered to contribute their unique talents.
- Accountability
Owning our actions: We take responsibility for our work and decisions, ensuring we deliver our promises to clients, team members, and the community.
- Community Engagement
Giving back: We actively participate in initiatives that support local communities, promote social responsibility, and create a positive impact.
At Serendib Consulting, we are more than just a Salesforce consulting company—we are your trusted partner in innovation and growth. By combining our expertise with your vision, we help you navigate the complexities of data-driven decision-making, unlock new opportunities, and achieve lasting success.
Let’s discover the extraordinary together.
1% Pledge
Serendib Consulting proudly commits to setting aside 1% of its Time and 1% of its Profit to support causes that align with our values and mission, and be part of the global Pledge 1% movement.
This pledge serves as a testament to our belief that business success is inextricably linked to purpose and a commitment to giving back meaningfully as we grow. As a company, we believe in the power of collective action and corporate philanthropy to create a lasting impact. This pledge reflects our commitment to driving positive change in the future through meaningful contributions today.
As part of the Pledge 1% movement, we strive to work together to transform industries, inspire communities, and prove that businesses can be a force for good.

